Privacy Policy
Last updated: January 18, 2025
This Privacy Policy describes how Rabanizz (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.rabanizz.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from a variety of sources, as detailed below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, improve our Services, comply with applicable legal obligations, enforce applicable terms of service, and protect our rights and the rights of others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services.
- Information We Collect Directly from You
Information you submit directly through our Services may include:
- Contact Details: Name, address, phone number, and email address.
- Order Information: Billing address, shipping address, payment confirmation, and order details.
- Account Information: Username, password, and security questions for account security purposes.
- Shopping Information: Items viewed, added to the cart, purchased, or saved (e.g., wishlists, loyalty points, reviews, referrals, or gift cards).
- Customer Support: Any information shared during communications with our customer support team.
- Information We Collect Automatically
We may collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and other similar technologies. This may include:
- Device Information: Details about your device, browser, and network connection.
- IP Address: To identify your location and provide regionalized services.
- Interaction Data: Information about how you use our Site and Services.
- Information from Third Parties
We may receive your personal information from third parties, such as:
- Payment Processors: To process your payments securely.
- Service Providers: To facilitate delivery, analytics, or customer support.
- Advertising Partners: To improve marketing and advertising activities.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Order Fulfillment: To process payments, fulfill your orders, arrange shipping, and manage returns or exchanges.
- Account Management: To create and manage your account on our platform.
- Marketing: To send promotional offers and personalized advertisements (with your consent, where required).
- Customer Support: To respond to inquiries and resolve issues.
- Security and Fraud Prevention: To detect and prevent unauthorized activities.
- Service Improvement: To analyze user behavior and improve our Services.
Cookies
We use cookies and similar technologies to improve our Site and Services. Cookies help us:
- Remember your preferences.
- Perform analytics on user behavior.
- Deliver targeted advertisements.
You can control the use of cookies through your browser settings. However, blocking cookies may affect the functionality of our Services.
How We Disclose Your Information
We may disclose your personal information in the following circumstances:
- Service Providers: To vendors or contractors who perform services on our behalf, such as payment processing, order fulfillment, or customer support.
- Business Partners: For marketing, advertising, and promotional purposes.
- Legal Obligations: To comply with applicable laws, regulations, or legal processes.
- Business Transactions: In the event of a merger, acquisition, or sale of assets.
User-Generated Content
If you post reviews or other content on our Site, it may be publicly visible and accessible by others.
Children’s Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.
Security and Data Retention
We implement appropriate security measures to protect your personal information. However, no system is 100% secure. We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your data.
- Opt-Out: Opt out of marketing communications.
To exercise your rights, please contact us using the details below.
International Users
If you access our Services from outside India, your information may be transferred and processed in India or other countries.
Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
Email: rabanizzcare@gmail.com
Phone: +91 8981030304
Address: Rabanizz, C/17, Ground floor D’ Souza sadan, Sakinaka, Mumbai, Maharashtra-400072, India.