To place an order, browse through our collection, select your desired items, choose the right size, and click “Add to Cart.” After finalizing your selections, proceed to checkout, provide your shipping details, and complete the payment to confirm your purchase.

Once you’ve successfully placed your order, you’ll receive a confirmation email and/or SMS with your order details. If you don’t receive it, please check your spam folder or contact our support team.

Your order will be delivered to the address you provided during checkout. Our reliable courier partners will ensure timely delivery, and you’ll receive tracking updates via email or SMS.

If your payment was deducted but the order wasn’t successful, the amount will automatically be refunded to your original payment method within 7–10 business days. For any delays, contact your bank and inform our support team for help.

You can track your order through the tracking link sent to your email/SMS or by logging into your account and navigating to the “My Orders” section.

Yes, shopping on our website is 100% secure. We use trusted payment gateways with advanced encryption to protect your information.

COD availability depends on your location or may be temporarily disabled during certain sales or events. Please check back later or opt for a prepaid payment method.

No, all product prices include taxes, duties, and delivery charges (if applicable). You’ll see the final price at checkout without any additional fees.

If your payment fails, check your internet connection and payment details, then try again. You can also switch to a different payment method or contact our support team for assistance.

For domestic orders, delivery typically takes 3–9 business days. For international orders, shipping times vary depending on the destination and will be displayed during checkout.

Pre-order items are dispatched as per the estimated shipping timeline mentioned during purchase. You will also receive a shipping confirmation once your order is on its way.

A tracking link will be sent to your email or SMS once your order is shipped. Use the link to view your order’s real-time status.

If your order couldn’t be delivered, it will be returned to us. Our team will contact you to reschedule delivery or issue a refund as per your preference.

We accept returns for damaged, defective, or incorrect items. Returns must be initiated within two days of delivery, with proof like an unboxing video and product photos.

We offer exchanges for size or color issues. Notify us within two days of delivery, and we’ll arrange for a pickup and replacement of your product.

Contact our support team with the required details (order number, unboxing video, and photos). Once verified, we’ll schedule a pickup and process your request.

Yes, items purchased during sales or promotions are eligible for returns or exchanges, provided they meet our policy requirements.

If you receive a damaged, defective, or incorrect item, notify us within two days of delivery. Provide a clear unboxing video and photos, and we’ll arrange a replacement or refund.

Returns are processed within 5–7 business days after we receive the returned item. Refunds may take an additional 3–5 days to reflect in your account.

Yes, you can cancel a return request before the pickup is completed. Contact our support team to process the cancellation.

You can cancel your order before it is shipped by logging into your account and going to the “My Orders” section. If your order has already been shipped, you may refuse delivery to initiate a return.

Yes, we cater to bulk orders and offer customization services. Reach out to our support team with your requirements for further assistance.

No, you will only receive marketing emails if you choose to subscribe to our newsletter. You can unsubscribe anytime.

Click on “Forgot Password” on the login page, and we’ll send you instructions to reset your password.

Yes, please mention it clearly in additional information section during checkout, and we’ll ensure that no invoice or price tag is included in the package.

Yes, the amount paid during purchase will be refunded for any eligible returns, including discounted products.

Once an order is placed, you cannot modify it. You will need to place a new order for any additional items.

Refer to our size chart available on each product page. If you need additional guidance, contact our support team for assistance.

The courier partner will make additional pickup attempts. If you still miss the pickup, contact our support team to reschedule.