PRIVACY POLICY

Effective date: September 19, 2026

1. Introduction

This Privacy Policy explains how RABANIZZ collects, uses, stores and discloses personal information when you visit rabanizz.com, create an account, place an order, subscribe to updates, contact us or otherwise interact with the website.

RABANIZZ is operated by Khursheed Rabbani, trading as RABANIZZ, a sole proprietor based in Maharashtra, India.

For purposes of applicable privacy law, RABANIZZ is responsible for personal information collected directly through this website.

2. Information We Collect

Depending on how you use the website, we may collect the following categories of information.

Information You Provide

  • Name;

  • Email address;

  • Telephone number;

  • Billing and delivery address;

  • Account username and login credentials, with passwords handled in protected form by the website platform;

  • Products ordered, including sizes, colours, quantities and preferences;

  • Order notes;

  • Newsletter subscription details;

  • Product reviews;

  • Customer-support messages;

  • Photographs or other information submitted with a product claim; and

  • Any other information you voluntarily provide.

Order and Transaction Information

We may collect information about your purchases, including:

  • Order number and date;

  • Products purchased;

  • Amount paid;

  • Shipping charges;

  • Payment status;

  • Transaction reference;

  • Production, fulfilment and tracking status;

  • Refund, replacement or cancellation information; and

  • Communications concerning the order.

Newsletter Information

When you subscribe to receive RABANIZZ updates, we may collect:

  • Your email address;

  • Your name, if provided;

  • Subscription date and time;

  • Confirmation and consent status;

  • IP address or other technical information associated with signup or confirmation;

  • Mailing-list status;

  • Emails sent and delivery status;

  • Unsubscribe status; and

  • Information about newsletter opens and link clicks where email-engagement measurement is enabled.

Website and Technical Information

When you use the website, our systems and service providers may automatically collect:

  • IP address;

  • Browser and device type;

  • Operating system;

  • Referring page;

  • Pages requested;

  • Date and time of access;

  • Cart and session information;

  • Cookie preferences;

  • Security and anti-bot signals;

  • Diagnostic information; and

  • Server-log information.

We do not currently use Google Analytics, Meta Pixel or other advertising pixels on the website. If these practices change, this Privacy Policy and the Cookie Policy will be updated as appropriate.

3. How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, complete a form, subscribe, write a review or contact us;

  • Automatically through essential cookies, server logs and website technology;

  • Through MailPoet when you subscribe to or interact with newsletter communications;

  • Through Cloudflare Turnstile when a form is checked for automated or malicious activity;

  • From payment providers when they confirm or report a transaction;

  • From production, fulfilment and shipping providers regarding production and delivery; and

  • From fraud-prevention, security or technical providers where necessary.

4. How We Use Personal Information

We may use personal information to:

  • Operate, maintain and secure the website;

  • Maintain shopping carts and customer accounts;

  • Process and manage orders;

  • Arrange payment, production, fulfilment and delivery;

  • Send order confirmations, shipping notices and service communications;

  • Provide customer support;

  • Investigate damaged, defective, incorrect or missing products;

  • Process replacements, refunds and cancellations;

  • Prevent fraud, spam, abuse, unauthorized transactions and security incidents;

  • Maintain accounting, tax and business records;

  • Enforce our Terms & Conditions and policies;

  • Respond to lawful requests and comply with legal obligations;

  • Improve website performance and customer experience;

  • Manage newsletter subscriptions;

  • Send occasional RABANIZZ stories, studies, product news and other updates when you have subscribed;

  • Measure basic newsletter delivery and engagement where enabled; and

  • Establish, exercise or defend legal claims.

We use personal information only for appropriate contractual, operational, security, legal or consent-based purposes.

5. Orders and WooCommerce

The RABANIZZ store operates through WordPress and WooCommerce.

When you place an order or create an account, the information you provide is stored in the website’s database and used to manage the transaction, customer account, production, fulfilment, delivery and after-sales support.

WooCommerce and related website components may use essential cookies and session technology to remember cart contents, maintain account access and operate checkout.

Account passwords are handled by the website platform in protected form. RABANIZZ does not have access to your original password.

If you leave a product review, the name or display name, rating and review content you submit may appear publicly. Technical information may also be processed to reduce spam and misuse.

6. Payments and PayPal

Payments are processed through PayPal and its payment services.

When you select PayPal or an eligible debit or credit card payment, PayPal may collect payment credentials, financial information, device information, transaction details and fraud-prevention information under its own privacy practices.

RABANIZZ does not directly store your complete debit or credit card number or card-security code. We normally receive limited information necessary to confirm and manage the transaction, such as payment status, payer details and a transaction reference.

Please review the PayPal Privacy Statement for information about how PayPal processe