SHIPPING POLICY

Effective date: September 19, 2026

1. Introduction

This Shipping Policy explains how orders placed through rabanizz.com are produced, processed, shipped and delivered.

By placing an order with RABANIZZ, you agree to this Shipping Policy together with our Terms & Conditions and Returns & Exchanges Policy.

Nothing in this policy limits any non-waivable consumer rights available under applicable law.

2. Where We Ship

RABANIZZ currently accepts orders for delivery within the United States only.

We do not currently accept orders addressed to locations outside the United States.

Some delivery services may not be available for PO boxes, military addresses, United States territories or other restricted locations.

Available shipping options will be shown after a valid delivery address is entered at checkout.

3. Made-to-Order Production

Most RABANIZZ products are made, printed or prepared specifically after an order is placed.

We work with independent production and fulfilment partners, including print-on-demand facilities, to produce and ship orders.

Your order may be fulfilled from the facility best able to produce and deliver the selected product. The fulfilment location may vary depending on product availability, production capacity and destination.

4. Processing Time

Processing time is the period required to prepare, print, inspect and pack an order before shipment.

Most products are normally fulfilled within 2–5 business days. Certain products, larger orders or periods of high demand may require additional time.

Business days do not normally include weekends or public holidays.

Processing time is separate from carrier transit time and begins after the order has been accepted and submitted for fulfilment.

5. Shipping Costs and Methods

Shipping costs are calculated at checkout based on factors including:

  • Product type and quantity;

  • Package dimensions and weight;

  • Delivery address;

  • Available shipping method; and

  • Fulfilment location.

The available shipping methods, estimated delivery information and total shipping charge will be displayed at checkout before payment is completed.

RABANIZZ does not currently offer free shipping unless expressly stated through a specific promotion or offer.

6. Estimated Delivery Time

The estimated delivery time generally consists of:

Estimated processing time + estimated carrier transit time

The delivery estimate shown at checkout or in an order communication is our best estimate based on the information available when the order is placed.

Unless expressly identified as guaranteed, delivery dates are estimates and not guaranteed arrival dates.

Delivery may be affected by carrier operations, severe weather, peak demand, address problems, service interruptions, production delays or other circumstances outside our reasonable control.

If we become unable to ship within the promised or legally applicable timeframe, we will provide notice and any opportunity to accept a revised delivery estimate or cancel for a refund required by applicable law.

7. Separate Shipments

Products within the same order may be produced at different facilities or become ready at different times.

As a result, one order may arrive in more than one package. Separate packages may have different tracking numbers and delivery dates.

You will not be charged additional shipping beyond the amount confirmed at checkout solely because we divide an order into multiple shipments.

8. Tracking Information

When tracking is available, a shipping-confirmation email will be sent after a package has been dispatched.

Tracking information may take approximately 24–48 hours after dispatch to appear or update in the carrier’s system.

For orders sent in separate packages, you may receive more than one shipping-confirmation email or tracking number.

9. Address Accuracy and Changes

Customers are responsible for entering a complete and accurate delivery address, including any apartment, suite, unit or access information.

If you discover an address error, contact support@rabanizz.com immediately.

We will try to correct the address if the order has not shipped, but changes cannot be guaranteed after production or fulfilment has started.

Once a package has shipped, we may be unable to change or redirect it.

If an order is returned because the customer supplied an incorrect or incomplete address, refused delivery or failed to claim the package, an additional shipping charge may apply before it can be sent again.

This does not apply when a return or delivery failure was caused by an error by RABANIZZ, our production or fulfilment partner, or the carrier.

10. Delayed or Lost Shipments

A package is not necessarily lost merely because tracking has stopped updating or the estimated delivery date has passed.

If your package has not arrived by the estimated delivery date, please:

  • Review the tracking information;

  • Verify the delivery address on your order;

  • Check for carrier notices;

  • Check with household members, neighbours, reception staff or property management where relevant; and

  • Contact support@rabanizz.com if the package still cannot be located.

We will work with the fulfilment partner or carrier to investigate.

Please report a package that may be lost in transit as soon as possible and normally no later than 30 calendar days after its estimated delivery date.

Prompt reporting gives us time to investigate and submit any necessary claim to the fulfilment provider or carrier.

When an investigation confirms that a shipment was lost before delivery, we will provide an appropriate replacement, refund or other remedy.

The 30-day reporting period does not reduce any longer period or remedy required by applicable law.

11. Packages Marked as Delivered

If tracking states that a package was delivered but you cannot locate it, please:

  • Check around the delivery property and any designated safe location;

  • Ask household members, neighbours, reception staff or building management;

  • Confirm that the delivery address was correct;

  • Review any available delivery photograph or carrier notice; and

  • Contact the carrier or local post office for delivery details where appropriate.

If the package still cannot be located, contact support@rabanizz.com promptly.

We will review the circumstances and help initiate an inquiry where reasonably possible.

A replacement or refund is not automatic when carrier tracking confirms delivery. Each case will be assessed using the available tracking information, delivery evidence, carrier findings and applicable law.

12. Returned-to-Sender and Unclaimed Packages

If a package is returned to a production or fulfilment facility, we will attempt to contact you using the email address provided with the order.

You may be required to confirm or correct the delivery address and pay a new shipping charge where the return resulted from an incorrect address, refused delivery or failure to claim the package.

Please respond promptly. Returned products may remain available for reshipment for only a limited period.

Do not send an unwanted product to the return address printed on a package without first contacting RABANIZZ and receiving written instructions.

13. Damaged, Defective or Incorrect Products

If your order arrives damaged, defective, misprinted or incorrect, contact support@rabanizz.com as soon as possible and normally within 30 calendar days of delivery.

Please include:

  • Your order number;

  • A description of the problem;

  • A clear photograph of the complete product;

  • Close photographs showing the damage, defect or incorrect detail; and

  • A photograph of the packaging and shipping label where relevant.

Please retain the product and packaging while the issue is being reviewed.

Prompt reporting gives us time to investigate and submit any necessary claim to the production, fulfilment or shipping provider.

Approved claims will be resolved in accordance with our Returns & Exchanges Policy and applicable law.

The 30-day reporting period does not reduce any longer period, warranty or remedy required by applicable law.

14. Shipping Charges, Taxes and Customs

All shipping charges payable to RABANIZZ are displayed at checkout before payment.

Any sales tax that RABANIZZ is required to collect will also be displayed at checkout.

Because RABANIZZ currently accepts delivery addresses only within the United States, this policy does not provide terms for international customer orders.

If a carrier unexpectedly requests an import or customs payment, contact support@rabanizz.com before making the payment so that we can investigate.

15. Events Outside Our Reasonable Control

RABANIZZ is not responsible for delays caused by circumstances outside our reasonable control.

However, we will continue to provide any notice, cancellation opportunity, refund, replacement or other remedy required by applicable law.

16. Changes to This Policy

We may update this Shipping Policy when our shipping services, production and fulfilment arrangements, business practices or legal obligations change.

The updated policy will apply from the effective date displayed on this page.

Changes will not retroactively alter the shipping terms applicable to an order already accepted unless required by law or agreed with the customer.

17. Contact

For shipping questions or delivery assistance, contact:

RABANIZZ
Operated by Khursheed Rabbani, trading as RABANIZZ
Sole Proprietor
Maharashtra, India
Email: support@rabanizz.com